Error importing/playing certain video formats

On a PC, Sonicfire Pro 6 no longer utilizes Windows Media Player to play back video, as it was not very well suited for syncing video, and is not always provided with the OS. SFP6 now uses DirectShow for video playback, which is much more accurate with syncing, but does not provide all of the codecs that are available to WMP. This means that you would need to have the relevant codecs installed from another source into order to playback a particular video format. Sonicfire can utilize Quicktime if it is installed on a PC and access codecs for .mp4, .mov, and others, but if you have recently removed Quicktime due to Apple's discontinuation of support then these codecs would have gone along with it. Installing Quicktime or another 3rd party codec pack (such as K-Lite) will ensure the relevent codecs are accessible for Sonicfire Pro 6 to utilize and show allow it to play these video formats.