The SmartSound Pinnacle Studio plugin allows you to connect your Studio project to Sonicfire Pro to quickly select and customize a soundtrack, then send that soundtrack back to your Studio project. It is compatible with Pinnacle Studio 15-19.
If you do not see the SmartSound icon in Pinnacle Studio, or if Studio tells you the plugin is not properly activated even though Sonicfire Pro shows that it is, then the easiest solution should be to uninstall and reinstall the latest version of Sonicfire Pro.
First, close all programs, then use the Control Panel to uninstall the "SmartSound Sonicfire Pro 5.8" entry, and if you also have a "SmartSound Sonicfire Pro 5" entry uninstall that as well. Make sure to leave the "SmartSound Common Data" entry intact, as that is your music library. Once all "Sonicfire Pro 5" entries have been uninstalled, redownload and reinstall the latest version of Sonicfire Pro.
Once the file has downloaded, right click on it and choose "Run as administrator" to make sure it installs with the proper permission settings. If you are using Sonicfire Pro 6 or 5.8 and are signed in with your account, it will automatically detect the plugin code from your account and unlock itself when you sign in. Otherwise, you can launch Sonicfire Pro and manually enter your serial number to unlock it, then click the Help menu and choose Plugin Activation, select Avid/Pinnacle Studio, and enter your plugin activation code (it will begin with "AVS...") into the field at the bottom of the window. Once the correct code is entered, you will be able to click the Activate button to unlock the plugin functionality.
If you still have the same problem, try closing Studio and then relaunching it by right clicking the icon and choosing "Run as administrator" and see if it makes any difference. If so, you may need to reinstall Studio in the same manner, using the "Run as administrator" option to ensure both programs have the correct permission settings to communicate with each other.
You will invoke the plugin by clicking the SmartSound icon above the Studio timeline. This will create a temporary connection to Sonicfire Pro. You can then select one of the owned tracks (the ones with blue icons next to them) in the Search window, enter a custom length and variation, and click on the Send button to send the audio to your Studio project (make sure to click directly on the Send button and not the arrow next to it). You can then make additional length adjustments by shortening or extending the track directly on the Studio timeline.
Alternatively, if you have the full timeline version of Sonicfire Pro, you can click the arrow next to the Send button to insert the music onto the Sonicfire Pro timeline for further editing. When you are ready, click File > Send To Plugin Host > Studio to send the audio from the timeline to the Studio project.
If you still have trouble, please contact us at support@smartsound.com or submit a support ticket online here.
Note: the plugin codes are assigned to specific serial numbers. If your code is not working, make sure you are using the proper serial number along with it. If you have a new serial number and need a new plugin code, please contact support.
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