If you try to run Sonicfire Pro 6 and you get a message that says "The SmartSound Database could not be opened properly", then you will need to replace the master database file. Please follow the steps below:
- Download the Master.ssdb file and save it to your desktop.
- Navigate to the SmartSound directory:
Mac: Macintosh HD/Library/Application Support/SmartSound/
Windows: C:\ProgramData\SmartSound Software Inc\ - Open the "Libraries" folder in the SmartSound directory.
- Delete the "Master.ssdb" and "Local.ssdb" files from the Libraries folder
- Copy the new Master.ssdb file from your desktop into the Libraries folder
- Launch Sonicfire Pro and it should now run properly.
If you still get the same error message, look in the Libraries folder for a file called "UserData4.sxl" and delete it, then repeat the steps 4-6 and try again. If you still have trouble, please contact support.
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